Odyssey Navigator is a Single-Use application.   This means you are limited to registering the software on a single machine.  You may install it on more than one PC, however it will run in a limited mode if not registered. 

Why was this method of sale offered?  Because it allows us to keep the cost much lower.  Think of it this way, if you buy a new Personal Navigation device and it gets dropped or damaged some other way, the manufacturer or retailer is not entitled to replace it.  Most if not all commercial software is limited to operation on one PC at a time, unless a group or multi-user licence is also purchased.

If we were to offer a perpetual licence we would need more infrastructure to to manage the registration process and database, and that would increase costs.  Also with a perpetual licence, the chance of Intellectual Property and copyright theft is much higher, thus robbing us of income. This again would mean higher prices as we would need to build in the cost of the theft to all users.  

We offer a simple solution that offers the lowest cost of ownership.  If you do need to reinstall your product on a new PC, or you do have a hardware failure, there may be ways we can help with either a new key, or very low cost additional licence key.

What do we call an update?

An update is a change upward in the program version or map-data that is not defined as a operational patch to fix program errors or bugs.  All patches are released free if they are program operation affecting.  However, if we release a new program version, which has new features, or release a new map-data set, it is considered an update, and may be chargeable.

We plan to update Odyssey Navigator at least once annually.   Updates will usually consist of a map-data update and a program update delivered together to minimise impact for our customers.  Upgrade prices are based on the time-since-purchase model, as we see this as the most fair option.  Unlike our competitor that makes you pay a flat $169 + P&P for a version upgrade be it 1 or 365 days since your purchase. 

To purchase an upgrade you must contact us via email, do not purchase directly from our website as the discount will not be offered. 

All prices assume a download, if you require a CD or DVD to be posted, additional costs will apply.. 
*12 month free upgrade applies to purchases after 1/8/2008 only.
Conditions and prices  subject to change without notice..

Odyssey Navigator can be integrated with RoadRunner CarPC front end with a change to the system configuration and a few simple tweaks in Road Runner.  Thanks to Rod for all his work in testing and tweaking to get them working well together.   See the details here in our forum.

To lodge map errors, or changes that you may have located so the map data can be corrected or updated, please visit the NAVTEQ MapReporter website below..

Please note this is for reporting map errors and changes only, not for operation or support issues with your Odyssey Navigator software or your PNU device.  For operational and support issues with your software, please contact us by sending an email to support@twig.com.au

To lodge a report, please click the link below and enter the details as requested.  Be sure to enter the correct version of software you are running, i.e. TWIG Solutions Odyssey Navigator at step 4 "What map or system were you using? (e.g. your car, website, etc.)", if it is not provided as an option, simply choose "Other".

Click here to continue to the NAVTEQ Map Reporter.